Legal Document

Privacy Policy

We are fully committed to safeguarding the privacy of our website visitors and complying with UK data protection law.

Last updated: 27 January 2026

1. Introduction

1.1. Motion Graphics Design Company is fully committed to safeguarding the privacy of our website visitors and customers.

1.2. This policy applies where we are acting as a data controller with respect to the personal data of website visitors and customers. In other words, where we determine the purposes and means of the processing of that personal data. Personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.3. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4. In this policy, "we", "us" and "our" refer to Motion Graphics Design Company. For more information about us, see Section 7.

2. How We Use Your Personal Data

2.1. In this section we have set out:

  • The general categories of personal data that we may process
  • The purposes for which we may process personal data
  • The legal bases of the processing

3. Providing Your Personal Data to Others

3.1. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

3.2. We may disclose your personal data to our insurers or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.

3.3. Financial transactions relating to our website and services are or may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

3.4. In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4. Retaining and Deleting Personal Data

4.1. This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or purposes.

4.3. We will retain your personal data as follows: personal data will be retained for a minimum period of 3 years following our year end accounts, and for a maximum period of 7 years following our year end accounts.

4.4. In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria: the period of retention will be determined based on average debtor days and last invoice date.

4.5. Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Policy Updates

5.1. We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.

5.2. We may notify you of changes to this policy by email or through the private messaging system on our website.

6. Your Rights

6.1. In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

6.2. Your principal rights under data protection law are:

Right to Access

Request access to your personal data and additional information about processing

Right to Rectification

Have inaccurate personal data rectified and incomplete data completed

Right to Erasure

Request deletion of your personal data in certain circumstances

Right to Restrict Processing

Request restriction of processing of your personal data

Right to Object

Object to processing of your personal data on certain grounds

Right to Data Portability

Receive your personal data in a structured, machine readable format

Right to Complain

Lodge a complaint with the Information Commissioners Office (ICO)

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent

7. About Cookies

7.1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

7.2. Cookies may be either persistent cookies or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

7.3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

8. Cookies That We Use

8.1. We use cookies for the following purposes:

Authentication

To identify you when you visit our website and as you navigate

Status

To help us determine if you are logged into our website

Personalisation

To store information about your preferences and personalise the website

Security

To protect user accounts and prevent fraudulent use of login credentials

Advertising

To help us display advertisements that will be relevant to you

Analysis

To help us analyse the use and performance of our website and services

9. Cookies Used by Our Service Providers

9.1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

9.2. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at https://www.google.com/policies/privacy/.

10. Managing Cookies

10.1. Most browsers allow you to refuse to accept cookies and to delete cookies. You can obtain up to date information about blocking and deleting cookies via these links:

10.2. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

11. Our Company Details

11.1. This website is operated by Motion Graphics Design Company.

11.2. We are registered in England and Wales. Our registered office is available upon request.

11.3. You can contact us:

  • By post, to our registered office address
  • Using our website contact form
  • By telephone, on the contact number published on our website from 9am to 5pm
  • By email, using the email address published on our website from 9am to 5pm

12. Data Protection Responsible Individual

Our data protection responsible individual's contact details are:

The Information Officer

Motion Graphics Design Company

hello@motiongraphicsdesigncompany.com

Questions About Your Privacy?

If you have any questions about this Privacy Policy, please contact us before engaging our services.

hello@motiongraphicsdesigncompany.com